Terms of Use
WILLCRAFT.ME TERMS OF USE
Please read these Terms of Use ("Terms") carefully before using the WillCraft.me platform, website, applications, and related services ("Service"). By creating an account, accessing, or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Service.
1. NATURE OF THE SERVICE
WillCraft.me is a self-service software platform that provides automated estate planning tools, questionnaires, templates, document generation functionality, document storage features, and related services. WillCraft.me is not a law firm, does not provide legal advice, and does not provide legal representation. Your use of the Service does not create a solicitor-client, attorney-client, fiduciary, or other professional relationship between you and WillCraft.me.
2. ELIGIBILITY
You may use the Service only if: a) you are at least 18 years of age or the age of majority in your jurisdiction; b) you have the legal capacity to enter into binding agreements; and c) you are legally permitted to create estate planning documents under applicable law. You represent and warrant that all information you provide is accurate and complete.
3. ACCOUNT REGISTRATION AND SECURITY
To access certain features, you must create an account.
You agree that:
You will provide accurate, current, and complete information;
You will maintain and promptly update your account information;
You are responsible for all activity occurring under your account;
You will not share access credentials or verification links with unauthorized persons; and
You will promptly notify WillCraft.me of any suspected unauthorized access.
WillCraft.me uses email-based verification; no passwords are stored. You are responsible for maintaining control of the email account associated with your WillCraft.me account.
4. SERVICE DESCRIPTION
The Service may include: a) will creation tools and templates; b) estate and asset schedule generation; c) executor and beneficiary instruction guidelines; d) Executor Direct Access for document sharing; e) AI-powered will review and suggestions (paid users); and f) other features introduced from time to time. WillCraft.me reserves the right to modify, discontinue, add, or remove features at any time.
5. FREE, PAID SERVICES AND REFUNDS
Free accounts allow data entry and management. Paid accounts unlock will document generation, asset schedules, executor instructions, AI review, and Executor Direct Access. Payment is a one-time fee for lifetime access to all features (lifetime access refers to access for the operational life of the Services and does not guarantee perpetual availability of any particular feature). Payment is processed securely through Stripe. All prices are displayed in the applicable currency at the time of purchase. Payment processing is provided by third-party payment processors. You authorize such processors to charge the applicable fees. Taxes may be added based on applicable laws in your jurisdiction. Purchases are non-refundable except where required by applicable consumer protection laws.
6. REFERRAL PROGRAM
WillCraft.me may offer referral programs from time to time. Referral discounts are applied according to the current program terms. WillCraft.me reserves the right to a) modify, suspend or terminate the referral program at any time; b) determine eligibility for referral rewards; and c) cancel rewards obtained through abuse, fraud, manipulation, or self-referral. All referral decisions are made at WillCraft.me's sole discretion.
7. INTELLECTUAL PROPERTY
The Service, including all content, templates, software, designs, trademarks, logos, and proprietary materials on WillCraft.me, is owned by or licensed to WillCraft.me and is protected by intellectual property laws. You may not copy, reproduce, sell, sublicense, reverse engineer, decompile, attempt to extract source code, remove proprietary notices or branding, distribute, or create derivative works from our materials without express written permission from WillCraft.me.
8. USER DATA AND CONTENT
You retain ownership of all personal information and data you provide to WillCraft.me. You grant WillCraft.me a limited, non-exclusive, worldwide license to store, process, transmit, and use your data solely as necessary to operate, maintain, secure and improve the Service. You are solely responsible for a) the accuracy and completeness of all information you provide; b) the legality of the content you submit; and c) maintaining copies of documents you consider important. You must not submit unlawful, threatening, or harmful content.
9. EXECUTOR DIRECT ACCESS
Executor Direct Access allows designated executors to request will documents through email verification. Will-makers can enable or disable this feature at any time. Document requests require will-maker confirmation, with automatic delivery after 4 weeks of non-response. Will-makers can decline any document request. WillCraft.me is not responsible for verifying executor authority beyond email verification. WillCraft.me a) does not guarantee successful delivery or receipt of documents; b) does not guarantee the identity of any person accessing documents; and c) is not responsible for disputes arising from document sharing, access requests, or automatic delivery events. Users remain responsible for ensuring executors and intended recipients receive estate planning documents.
10. PROHIBITED USES
You agree not to: a) use the Service for any unlawful purpose; b) attempt to gain unauthorized access to any part of the Service; c) interfere with the proper operation of the Service; d) circumvent security measures; e) use automated tools to scrape or access the Service without authorization; f) impersonate any person or entity; or g) use the Service in a manner that could harm WillCraft.me or other users.
11. THIRD-PARTY SERVICES
WillCraft.me may incorporate or rely upon third-party services, including payment processors, cloud storage providers, email providers, AI providers, and analytics services. WillCraft.me is not responsible for the availability, security, content, policies, or actions of third-party providers. Your use of such services may also be subject to their separate terms and policies.
12. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WILLCRAFT.ME DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED AT ALL TIMES, DATA WILL NEVER BE LOST, THE SERVICE WILL BE ERROR-FREE, SECURITY BREACHES OR HACKS WILL NEVER OCCUR, OR THAT DOCUMENTS GENERATED THROUGH THE SERVICE WILL BE LEGALLY VALID OR EFFECTIVE IN YOUR JURISDICTION.
13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WILLCRAFT.ME AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY. IN NO EVENT SHALL WILLCRAFT.ME'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE GREATER OF: A) THE AMOUNT PAID BY YOU TO WILLCRAFT.ME DURING THE PRECEDING TWELVE MONTHS; OR B) CAD $50.
14. INDEMNIFICATION
You agree to defend, indemnify and hold harmless WillCraft.me and its officers, directors, employees, contractors, affiliates, licensors, and service providers from any claims, liabilities, damages, losses, costs, and expenses arising from a) your use of the Service, b) your violation of these Terms, c) your violation of applicable law, or d) any dispute involving your estate planning documents or information submitted to the Service.
15. SUSPENSION AND TERMINATION
You may terminate your account at any time by contacting us. WillCraft.me may suspend or terminate your account if a) you violate these Terms; b) we reasonably suspect fraudulent or unlawful activity; c) required by law; or d) necessary to protect the Service or other users. Upon termination, your right to use the Service ceases immediately. You may request deletion of your data upon termination. Termination does not relieve either party of obligations accrued before termination.
16. FORCE MAJEURE
WillCraft.me shall not be liable for delays, interruptions, or failures resulting from causes beyond its reasonable control, including but not limited to natural disasters, internet outages, cyberattacks, government actions, labor disputes, or failures of third-party providers.
17. MODIFICATIONS TO THE SERVICE OR TERMS
WillCraft.me reserves the right to modify the Service or these Terms at any time. Material changes will be communicated via email or other reasonable means. Continued use following such modifications constitutes acceptance of the revised Terms.
18. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. The parties agree that the courts located in Ontario, Canada shall have exclusive jurisdiction over disputes arising from these Terms.
19. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
20. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and applicable disclosures incorporated by reference, constitute the entire agreement between you and WillCraft.me regarding the Service.
21. CONTACT
For questions about these Terms, please contact us through the platform.
Last updated: June 2026
These legal documents are subject to change. Please review them periodically.